Welcome to itsu - Great Eastern St
At itsu - Great Eastern St, we celebrate a passion for nutritious, fresh food that nurtures both body and soul. Nestled in the heart of London, we pride ourselves on our blend of Japanese cuisine and modern convenience. Our sushi, notably the Salmon full house, has garnered widespread acclaim for its flavor and quality, ensuring a delightful quick bite. Customers rave about our welcoming staff, whose exceptional service and attention to detail make each visit enjoyable. With a vibrant atmosphere and a strong commitment to healthful dining, itsu is more than just a meal; it’s a culinary experience that leaves you feeling satisfied and energized.
- 49-51 Great Eastern St, London EC2A 3HP, United Kingdom Hotline: +44 20 7033 9669
Welcome to itsu - Great Eastern St, an inviting culinary gem located at 49-51 Great Eastern St, London. This vibrant eatery specializes in deliciously nutritious Japanese cuisine, offering an array of sushi and Asian-inspired dishes that are perfect for both a quick bite or a leisurely meal.
itsu has earned its reputation for being both wallet-friendly and exceptional in quality, making it a standout choice among food enthusiasts. The positive feedback from customers highlights not only the tasty selections but also the remarkable service provided by the warm and attentive staff. From Denys Krep noting the pleasant and helpful employees to Rasif Khandoker's experience with a bubbly manager who went above and beyond, it's clear that customer satisfaction is a top priority here.
One of the highlights of itsu is undoubtedly its sushi. Customers rave about the Salmon Full House as an enjoyable and sufficient pick-me-up for the afternoon, as Shebby Mohamed described. The restaurant consistently offers a good selection of sushi boxes, ensuring that there is something for everyone, as noted by Denisa-Stefania-Adriana Tudor.
Quality doesn't stop at the food. Maneet Singh's experience illustrates the high standard of care in food preparation, where the staff swiftly addressed concerns regarding undercooked chicken gyoza, showing a commitment to serving only the best. This level of attention enhances the overall dining experience, promoting a welcoming atmosphere that keeps patrons returning for more.
For those looking to enjoy a meal at little expense, itsu provides several nutritious options at good prices, as highlighted by Paula Barcellos. The app offers additional benefits, including snacks and discounts, making it a convenient choice for the health-conscious food lover. Moreover, exceptional customer service extends beyond food, with staff like Zerin Efe's manager going the extra mile to ensure full satisfaction even with app-related issues.
Overall, itsu - Great Eastern St encapsulates a harmonious blend of quality, service, and value, making it much more than just a restaurant. It’s a community hub where delicious and healthy food meets outstanding customer care. Whether you are a local or just passing through, make sure to stop by and experience the culinary delights and warm hospitality that this gem has to offer!
For more information or to place an order, you can contact them at +44 20 7033 9669.

Reasonably priced place, pleasant helpful employees.

Quick bite of sushi on the way. Chose Salmon full house and it was well worth it. Just enough to get the afternoon going.

Of all the places we ate in London, we loved itsu the most and was right below our airbnb!

Popped in the other day and couldn’t decide on what to have but the manager with ponytails was so bubbly and made sure I was satisfied to the fullest with my decision. After a lovely conversation while waiting for my food she even offered a miso on the house. As good as it gets!

I visited Itsu yesterday and had a small issue with the Itsu app. The customer service was exceptional, especially the manager. He didn’t treat it like a small issue at all and went above and beyond to ensure I left happy. Truly impressive service. Thank you!

Good nutricious food, good prices. The app gives snacks and discounts.

They always have a good selection of sushi boxes available.

The customer service was exceptional. I was greeted upon entering the store and assisted with my order. I ordered chicken gyoza for dine-in, but they were slightly undercooked. I brought this to the attention of the staff, who immediately replaced my order and ensured that the replacement was properly cooked. The store was clean and well-maintained. I highly recommend this restaurant for its outstanding service.